{"id":4459,"date":"2026-01-10T05:31:20","date_gmt":"2026-01-10T05:31:20","guid":{"rendered":"https:\/\/profitaa.com\/?post_type=docs&#038;p=4459"},"modified":"2026-01-10T05:32:58","modified_gmt":"2026-01-10T05:32:58","password":"","slug":"crm-contact-groups","status":"publish","type":"docs","link":"https:\/\/profitaa.com\/ng\/help\/crm\/crm-contact-groups\/","title":{"rendered":"CRM Contact Groups"},"content":{"rendered":"<p>Contact Groups is an aggregation lists of various types of Contacts on the system. It aggregates and group the contacts (automatically, without your control) according to their types. Contact Groups importance is best seen in Automations when you want to decide messages (SMS\/Whatsapp\/Email) that are sent from your Profitaa system and on what occasions.<\/p>\n<p>&nbsp;<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-full wp-image-31570\" src=\"https:\/\/help.profitaa.com\/wp-content\/uploads\/2025\/12\/profitaa-documentation-Screenshot-2025-12-27-162914-202-example.png\" sizes=\"(max-width: 917px) 100vw, 917px\" srcset=\"https:\/\/help.profitaa.com\/wp-content\/uploads\/2025\/12\/profitaa-documentation-Screenshot-2025-12-27-162914-202-example.png 917w, https:\/\/help.profitaa.com\/wp-content\/uploads\/2025\/12\/profitaa-documentation-Screenshot-2025-12-27-162914-202-example-300x256.png 300w, https:\/\/help.profitaa.com\/wp-content\/uploads\/2025\/12\/profitaa-documentation-Screenshot-2025-12-27-162914-202-example-768x656.png 768w\" alt=\"\" width=\"917\" height=\"783\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>The Contact Group name and type is shown on the table along with the number of Contacts in the respective Group. Its also a quick preview for you to know in a glance, employees total, Customers total, Vendors total and others.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contact Groups is an aggregation lists of various types of Contacts on the system. It aggregates and group the contacts (automatically, without your control) according to their types. Contact Groups importance is best seen in Automations when you want to decide messages (SMS\/Whatsapp\/Email) that are sent from your Profitaa system and on what occasions. &nbsp; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[65],"doc_tag":[],"class_list":["post-4459","docs","type-docs","status-publish","hentry","doc_category-crm"],"year_month":"2026-10","word_count":99,"total_views":"6","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"Profitaa","author_nicename":"profitaa","author_url":"https:\/\/profitaa.com\/ng\/author\/profitaa\/"},"doc_category_info":[{"term_name":"CRM","term_url":"https:\/\/profitaa.com\/ng\/docs-category\/crm\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CRM Contact Groups - Profitaa<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/profitaa.com\/help\/crm\/crm-contact-groups\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CRM Contact Groups - Profitaa\" \/>\n<meta property=\"og:description\" content=\"Contact Groups is an aggregation lists of various types of Contacts on the system. 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